General Terms and Conditions (GTC)

As of 01 June 2026

1. Scope of Application and General Provisions

1.1 These General Terms and Conditions (GTC) apply to all contracts concluded between Nykta GmbH, Miesbacher Str. 34b, 83620 Feldkirchen-Westerham (hereinafter referred to as the "Seller") and the Customer (consumer or entrepreneur) via our online shop, as well as to all contracts for the purchase and delivery of goods submitted to the Seller via telephone, email, or other communication channels.

1.2 A consumer means any natural person who enters into a legal transaction for purposes which are predominantly outside their trade, business, craft, or profession (§ 13 BGB).
An entrepreneur means a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their trade, business, craft, or profession (§ 14 BGB).

1.3 Deviating, conflicting, or supplementary terms and conditions of the Customer shall not become part of the contract unless their validity is expressly agreed to.

2. Conclusion of Contract

2.1 The presentation of goods (e.g., pre-configured PCs, individual components, or systems assembled via the configurator) in the online shop does not constitute a legally binding offer by the Seller, but rather an invitation to submit an order (invitatio ad offerendum).

2.2 By clicking the button that completes the ordering process ("Buy" / "Order with obligation to pay"), the Customer submits a binding offer to purchase the goods contained in the shopping cart.

2.3 The point in time at which the contract with us is concluded depends on the payment method chosen by the Customer:

Advance Payment: We accept the Customer's offer by sending a separate order confirmation via email or a payment request within two working days.
PayPal: During the ordering process, the Customer is redirected to the website of the online provider PayPal. There, the Customer issues the payment instruction to PayPal. The contract is concluded at the moment the Customer confirms the payment instruction to PayPal.
Amazon Pay: The Customer is redirected to the Amazon website during the ordering process. The contract with us is concluded upon confirmation of the payment instruction to Amazon.
Credit Card: During the ordering process, the Customer is redirected to the website of the payment service provider. There, the Customer issues the payment instruction to the credit card issuer. The contract is concluded at the moment the Customer confirms the payment instruction. The credit card is charged immediately after the Customer's order is submitted.
easyCredit-Ratenkauf (Installment Purchase): When choosing this payment method, the purchase contract is only concluded upon binding confirmation of the installment purchase by TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter "TeamBank AG"). If TeamBank AG rejects the Customer's financing request, the purchase contract with the Seller for the ordered goods is not concluded.
easyCredit-Rechnung (Purchase on Account): When choosing this payment method, the purchase contract is only concluded upon binding confirmation of the purchase on account by TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter "TeamBank AG"). If TeamBank AG rejects the Customer's request regarding purchase on account, the purchase contract with the Seller for the ordered goods is not concluded.
Financing with Consors Finanz: With this payment method, the purchase contract is only concluded after the successful conclusion of a corresponding loan agreement with BNP Paribas S.A. Germany Branch, Schwanthalerstr. 31, 80336 Munich. If Consors Finanz rejects the Customer's financing request, the purchase contract with the Seller for the ordered goods is not concluded.

2.4 The ordering process in our online shop comprises the following steps:

Selection of the desired goods (e.g., pre-configured PC or via the configurator) and placing them in the virtual shopping cart by clicking the corresponding button (e.g., "Add to cart").
Accessing the shopping cart and, if necessary, changing the quantities or deleting items.
By clicking the button "Proceed to checkout" (or similar text).
Entering the billing and delivery address as well as contact details (or logging into an existing customer account).
Selection of the desired shipping and payment method.
Final review of all order details (items, prices, name, address, payment method) on the order overview page.
Binding submission of the order by clicking the button "Order with obligation to pay" (or "Buy").

Before submitting the binding order, the Customer can continuously correct all entries using the usual keyboard and mouse functions. In addition, the Customer can completely cancel the ordering process at any time by closing the internet browser or navigate back to the previous pages using the browser's "Back" function to correct entry errors.

2.5 We do not explicitly store the contract text (the order data and these GTC), meaning it is no longer separately accessible to the Customer in the shop after completion of the order. However, after submitting the order, the Customer receives an automatic acknowledgement of receipt by email, in which the order data and our GTC are listed again and which can be printed out or saved by the Customer. The language available for the conclusion of the contract depends on the country of delivery: For Customers with a delivery address in Germany or Austria, the contract can be concluded exclusively in German and English. For Customers with a delivery address in France, German, English, and French are available.

3. Prices and Payment Terms

3.1 The prices indicated in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes (e.g., value added tax).

3.2 The Customer has access to the payment options respectively displayed in the online shop (advance payment via bank transfer, PayPal, Amazon Pay, credit card, easyCredit installment purchase, easyCredit purchase on account, Consors Finanz financing). There is no entitlement to use a specific payment method. The availability of individual payment methods may depend, in particular, on credit checks, the order value, the delivery address, or the specifications of the respective payment service provider.

3.3 If advance payment (Vorkasse) is agreed, payment is due immediately after conclusion of the contract. If payment is not received by us within 7 days after conclusion of the contract, we reserve the right to withdraw from the contract (cancellation of the order).

3.4 Any costs incurred in the transfer of funds (transfer fees, foreign exchange fees, or exchange rate charges of credit institutions or card issuers) shall be borne by the Customer in cases where the delivery is made to an EU Member State but the payment was initiated outside the European Union or in a currency other than that agreed in the contract.

3.5 For the payment methods easyCredit installment purchase, easyCredit purchase on account, and Consors Finanz financing, the Supplementary General Terms and Conditions printed below for the respective payment method apply in addition to these General Terms and Conditions. Insofar as these supplementary conditions contain provisions that specifically relate to the respective payment method, they shall take precedence over the provisions of these General Terms and Conditions.

4. Information on the Right of Withdrawal

4.1 Consumers are fundamentally entitled to a statutory right of withdrawal. Further information on the right of withdrawal can be found in our instructions on withdrawal.

4.2 Agreement on cost-bearing: The Seller bears the costs of return shipping for PC systems of the NYKTA brand. For all other products, the consumer shall bear the direct costs of returning the goods. For goods forwarded by a carrier (e.g., very large screens or sim-racing equipment that cannot be sent normally by parcel post), the costs are estimated at a maximum of approximately 90 Euros gross.

4.3 The right of withdrawal does not apply to contracts for the supply of sealed audio or sealed video recordings or sealed computer software (e.g., operating systems, games) which were unsealed after delivery.

4.4 If the Customer optionally selects an individual customization of the device – in particular vinyl wrapping, laser engraving, or other permanently applied individualizations – the right of withdrawal remains unaffected thereby. In the event of an effective withdrawal, however, we are entitled to deduct the proven costs of the individual customization from the reimbursement amount if the customization prevents or significantly impairs the resale of the device in an unaltered condition. Before the order is placed, the Customer is expressly informed that customized components will not be reimbursed in the event of a withdrawal. The costs of the respective customization are shown separately in the offer and in the order confirmation. The Customer's consent to this regulation is obtained separately before ordering. Non-customized components and the base price will be fully reimbursed.

5. Delivery and Shipping

5.1 Goods are delivered by shipping to the delivery address specified by the Customer, unless otherwise agreed. The costs incurred for packaging and shipping are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process, and are to be additionally borne by the buyer, unless free shipping has been promised.

5.2 Delivery is made exclusively to physical delivery addresses. Deliveries to PO boxes as well as special addresses that cannot be delivered to by the chosen shipping service provider are excluded. We deliver exclusively to the following countries: Germany, Austria, and France. For Germany, the following areas are excluded from shipping: German islands without a mainland connection as well as territories with a special customs status, in particular Heligoland and Büsingen am Hochrhein. For Austria, shipments to special customs territories, in particular the municipal area of Jungholz and the municipality of Mittelberg (Kleinwalsertal), are excluded from shipping. Shipping to France takes place exclusively to the European mainland (France métropolitaine); French overseas departments, territories, and collectivities (e.g., Martinique, Guadeloupe, Réunion, French Guiana, Mayotte) are excluded from shipping.

5.3 Alternatively, we offer the Customer the option of free self-collection at our registered office. The Customer will be notified by email as soon as the goods are ready for collection. Collection is exclusively possible during our business hours. There is no entitlement to collection outside these hours.

5.4 We are entitled to make partial deliveries insofar as this is reasonable for the Customer. We shall bear any additional shipping costs resulting therefrom.

5.5 Reservation of self-supply: If the ordered product is not available because we are not supplied with this product by our supplier through no fault of our own (e.g., in the event of component shortages), we may withdraw from the contract. In this case, we will inform the Customer immediately and, if applicable, promptly reimburse any consideration already rendered.

5.6 If individual components of an ordered system are temporarily unavailable at the time of assembly (e.g., due to supply bottlenecks or model changes by the manufacturer), we reserve the right to replace them with technically equivalent or higher-quality components, provided this is reasonable for the Customer and the essential characteristics of the system are not impaired thereby. The replacement is made in particular taking into account the performance, compatibility, quality, and intended use of the respective component. The overall character of the ordered system is maintained. If an equivalent or higher-quality replacement component is not available or not reasonable for the Customer, we will inform the Customer about this and coordinate a solution together.

5.7 The delivery time specified in the shop refers to the period within which the goods are ready for shipment and begins on the day after receipt of full payment into our account. In the case of payment methods with immediate payment confirmation (e.g., PayPal, credit card, instant bank transfer), the time of confirmation shall be deemed the date of receipt of payment. In the case of payment via advance payment, the period only begins on the day after the actual receipt of the amount into our business account. The specified time for readiness for shipment includes the procurement of components, manufacturing, functional and quality testing, as well as packaging. In addition, there is the transit time of the shipping service provider to the specified delivery address. This depends on the type of shipping and the destination country and is usually:

Germany: 1–2 working days via parcel shipping (DHL), 2–4 working days via freight forwarding
Austria: 2–3 working days via parcel shipping (DHL), 3–5 working days via freight forwarding
France: 3–5 working days via parcel shipping (DHL), 5–8 working days via freight forwarding

The transit times mentioned are guidelines provided by the shipping service provider and are not bindingly promised by us. The shipping readiness periods specified in the shop are also guidelines; in the event of unforeseen delays – in particular due to supply bottlenecks for components or delays in parcel or freight forwarding logistics – we will inform the Customer immediately.

6. Retention of Title

6.1 Vis-à-vis consumers, we retain ownership of the delivered goods until full payment of the purchase price owed.

6.2 Vis-à-vis entrepreneurs, we retain ownership of the delivered goods until full settlement of all claims arising from an ongoing business relationship (extended retention of title).

7. Statutory Warranty and Liability for Defects

7.1 The statutory provisions governing liability for defects (warranty) apply.

7.2 For consumers, the limitation period for defect claims for new goods is two years from delivery of the goods.

7.3 For entrepreneurs, deviating from this: Defect claims expire one year from the transfer of risk.

7.4 Liability for normal wear and tear is excluded. The Seller assumes no warranty for defects and damage resulting from improper or unsuitable use (e.g., mining, continuous full load, industrial use, use in motor vehicles), non-observance of application instructions, or faulty or negligent handling. The warranty expires in particular in the case of damage attributable to unauthorized modifications (e.g., overclocking or operation outside the manufacturer's specifications), insufficient care (e.g., in the case of custom water cooling systems), or violent impacts, unless these are due to a defect already existing at the time of transfer of risk. The statutory warranty does not lapse solely because the Customer makes changes or extensions to the delivered system (e.g., replacement or installation of components, coolers, drives, or RAM). However, no warranty is provided for defects or damage caused by improper interventions, faulty installation, unsuitable components, operation outside the manufacturer's specifications, or other subsequent modifications by the Customer or third parties. This applies in particular to damage resulting from:

faultily mounted cooling solutions,
improper modification,
overclocking or overvolting,
insufficient cooling,
mechanical damage,
use of incompatible hardware,
or interventions in BIOS/firmware settings outside the manufacturer's specifications.

However, opening the PC case for maintenance and upgrade purposes does not automatically lead to the loss of the statutory warranty, as long as no damage is caused by the Customer during this process.

7.5 The Customer is obliged to back up any data located on the goods prior to returning the goods (e.g., for repair). The Seller is not liable for data loss on devices that are returned.

7.6 In the event of modifications or alterations to the system, the Seller may request that the original delivery condition be restored as far as reasonable for the purpose of inspecting the defect.

7.7 The Customer's statutory warranty rights remain unaffected by any voluntary manufacturer warranties. This applies both to warranties of the respective component/product manufacturers and to a warranty voluntarily granted by Nykta GmbH on NYKTA computer systems. The invocation of a voluntary warranty is available to the Customer in addition to their statutory rights and does not restrict them. For the scope, conditions, and processing of the respective voluntary warranties, the corresponding warranty conditions of the respective warrantor apply.

7.8 For the processing of warranty claims vis-à-vis third-party manufacturers – in particular the manufacturers of individual components – we charge a processing fee of €30.00 (including the applicable statutory VAT). This flat fee covers the expenditure incurred for forwarding, shipping to the warrantor, handling, and administrative processing, as well as, if applicable, the return shipping to the Customer. The Customer bears the costs for sending the goods to us. The flat fee is due in advance and must be paid regardless of the outcome of the warranty case. The decision on the recognition or rejection of a warranty claim is made exclusively by the respective warrantor according to its warranty conditions; we have no influence on this and assume no liability for the result of the inspection. The flat fee is waived if the Customer carries out the warranty processing themselves directly vis-à-vis the respective manufacturer. We will support the Customer upon request in establishing contact and provide the necessary proofs of purchase.

8. Liability

8.1 We have unlimited liability for intent and gross negligence as well as in accordance with the Product Liability Act. For slight negligence, we are liable for damages resulting from injury to life, body, and health of persons.

8.2 In all other respects, the following limited liability applies: In the event of slight negligence, we are only liable in the event of a breach of an essential contractual obligation (cardinal obligation). Liability for slight negligence is limited in amount to the damages foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

8.3 The Seller is not liable for the loss of data if this could have been avoided by regular and proper data backups by the Customer (as is to be expected from an average computer user).

9. Applicable Law, Dispute Resolution, Jurisdiction, Severability Clause

9.1 The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as the protection afforded by mandatory provisions of the law of the State in which the consumer has their habitual residence is not withdrawn.

9.2 If the Customer acts as a merchant, a legal person under public law, or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be Rosenheim.

9.3 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. For deliveries to France, deviating from this: In accordance with Article L156-1 of the Consumer Code, the consumer is informed that in the event of a dispute, they have the option of using a contractual mediation procedure or another alternative dispute resolution procedure. The consumer is also informed of the existence of an online platform of the European Commission, the purpose of which is to receive any complaints from European consumers in connection with online purchases and subsequently forward the cases received to the competent national arbitration bodies.

9.4 Should one or more provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions in other respects.

Supplementary General Terms and Conditions for easyCredit Installment Purchase

As of May 2026

1. Scope and General Terms of Use

The following supplementary General Terms and Conditions (hereinafter referred to as "GTC") apply between you and the merchant (hereinafter "we" or "us") to all contracts concluded with us in which the easyCredit installment purchase is used.

In the event of a conflict, these GTC shall take precedence over any other differing terms and conditions used by us.

An easyCredit installment purchase is only available to customers who are consumers within the meaning of Section 13 of the German Civil Code (BGB) and who have reached the age of 18.

2. easyCredit Installment Purchase

For your purchase, we offer you the easyCredit installment purchase as an additional payment option with the support of TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter "TeamBank AG").

We reserve the right to check your creditworthiness. For further details, please refer to the easyCredit installment purchase data protection notice in the ordering process. If the use of easyCredit installment purchase is not possible due to insufficient creditworthiness or because the merchant turnover limit has been reached, we reserve the right to offer you an alternative payment method.

The contract for the easyCredit installment purchase is concluded between you and us. No cash payout is made; instead, by choosing easyCredit installment purchase, you opt to pay the purchase price in monthly installments. Monthly installments must be paid over a fixed agreed term, whereby the final installment may differ from the previous installment amounts. We retain ownership of the goods until the purchase price has been paid in full.

Current and future claims arising from or in connection with the easyCredit installment purchase (including from the respective installment agreement), including all associated rights, are assigned by the merchant to TeamBank AG within the framework of an ongoing factoring agreement. Payments can only be made with debt-discharging effect to TeamBank AG. TeamBank AG is, in turn, entitled to assign or transfer the claims assigned to it, including all associated rights, in whole or in part, to third parties (including special purpose entities), particularly for refinancing purposes (including by way of asset-backed securities transactions). In this context, TeamBank AG is entitled to disclose to the relevant third parties and typically involved service providers the information required for the enforcement of the claims, including personal data (e.g., master data such as name and address, contract data such as total amount, interest rate, monthly installments and term, as well as credit and payment data) for the purpose of review and proper legal enforcement. Such third parties and service providers may include in particular:

Special purpose entities acting as purchasers of the claims;
Trustees, servicers, collateral managers and payment processing entities;
Rating agencies commissioned with the assessment of the transaction;
Auditors and legal advisors involved in the transaction;
Potential investors and their advisors as part of due diligence reviews; and
Supervisory authorities, where required by law.

In this respect, the customer hereby releases TeamBank AG from banking secrecy obligations.

Apart from general trade supervision, we are not subject to supervision by any regulatory authority. You may submit complaints to us by letter or email.

3. Payment by SEPA Direct Debit

By issuing the SEPA direct debit mandate in connection with the easyCredit installment purchase, you authorize TeamBank AG to collect the payments due under the easyCredit installment purchase from your current account specified during the ordering process by means of SEPA direct debit.

The collection will take place no earlier than the date specified in the pre-notification. A later, prompt collection may occur.

If there is a reduction in the purchase price between the pre-notification and the due date (e.g., due to credits), the debited amount may differ from the amount stated in the pre-notification.

You must ensure that your current account has sufficient funds at the time the payment is due. Your bank is not obligated to honor the direct debit if sufficient funds are not available in your account.

If a direct debit is returned due to insufficient funds, an unjustified objection by the account holder, or because the account no longer exists, you will be in default without the need for a separate reminder, unless the return debit is due to circumstances beyond your control.

Any costs charged by your bank to TeamBank AG for a return debit for which you are responsible may be claimed by TeamBank AG from you as damages and must be reimbursed by you. You retain the right to prove that the damage incurred by TeamBank AG is lower or that no damage occurred at all.

If you are in default, TeamBank AG is entitled to charge a reasonable reminder fee for each reminder or default interest at a rate of five percentage points above the respective base interest rate of the European Central Bank.

Due to the high costs associated with a return debit, we ask that you do not object to the SEPA direct debit in the event of a withdrawal from the purchase contract, a return, or a complaint. In such cases, the payment will be reversed in coordination with us either by refund or by credit note.

4. Disputes Regarding Goods

If you wish to assert objections, defenses, or other rights regarding the purchase price claim, you must declare these to us as the merchant. TeamBank AG is only responsible for providing the easyCredit installment purchase payment option and not for handling complaints related to the purchase contract.

Supplementary General Terms and Conditions for easyCredit Invoice

As of May 2026

1. Scope

In the event of a conflict, these GTC shall take precedence over any other differing terms and conditions used by us.

An easyCredit Invoice is only available to customers who are consumers within the meaning of Section 13 of the German Civil Code (BGB) and who have reached the age of 18.

2. easyCredit Invoice

For your purchase, we offer you easyCredit Invoice as an additional payment option with the support of TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter "TeamBank AG").

We reserve the right to check your creditworthiness. For further details, please refer to the easyCredit Invoice data protection notice in the ordering process. If the use of easyCredit Invoice is not possible due to insufficient creditworthiness or because the merchant turnover limit has been reached, we reserve the right to offer you an alternative payment method.

The contract for easyCredit Invoice is concluded between you and us. No cash payout is made; rather, by choosing easyCredit Invoice you opt for an interest-free deferral of payment of the purchase price. You do not have to pay for the goods immediately upon receipt; payment is due 30 days after delivery, on the first day of the following month. We retain ownership of the goods until the purchase price has been paid in full.

Current and future claims arising from or in connection with easyCredit Invoice, including all associated rights, are assigned by the merchant to TeamBank AG within the framework of an ongoing factoring agreement. Payments can only be made with debt-discharging effect to TeamBank AG. TeamBank AG is, in turn, entitled to assign or transfer the claims assigned to it, including all associated rights, in whole or in part to third parties (including special purpose entities), particularly for refinancing purposes (including by way of asset-backed securities transactions). In this context, TeamBank AG is entitled to disclose to the relevant third parties and typically involved service providers the information required for the enforcement of the claims, including personal data (e.g., master data such as name and address, contract data such as total amount, interest rate, monthly installments and term, as well as credit and payment data) for the purpose of review and proper legal enforcement. Such third parties and service providers may include in particular:

Special purpose entities acting as purchasers of the claims;
Trustees, servicers, collateral managers and payment processing entities;
Rating agencies commissioned with the assessment of the transaction;
Auditors and legal advisors involved in the transaction;
Potential investors and their advisors as part of due diligence reviews; and
Supervisory authorities, where required by law.

In this respect, you hereby release TeamBank AG from banking secrecy obligations.

Apart from general trade supervision, we are not subject to supervision by any regulatory authority. You may submit complaints to us by letter or email.

3. easyCredit Invoice via SEPA Direct Debit

By issuing the SEPA direct debit mandate in connection with easyCredit Invoice, you authorize TeamBank AG to collect the payments due under easyCredit Invoice from your current account specified during the ordering process by means of SEPA direct debit.

The collection will take place no earlier than the date specified in the pre-notification. A later, prompt collection may occur.

If there is a reduction in the purchase price between the pre-notification and the due date (e.g., due to credits), the debited amount may differ from the amount stated in the pre-notification.

4. Disputes Regarding Goods

If you wish to assert objections, defenses, or other rights regarding the purchase price claim, you must declare these to us as the merchant. TeamBank AG is only responsible for providing the easyCredit Invoice payment option and not for handling complaints related to the purchase contract.